Human Services Software Solutions That Are Changing the Way Caseworkers Work.

We know the processes, and the pains, of these human services agencies intimately. That’s why we specialize in providing social services software solutions and human services technology for state and county public assistance, child and adult protective services, and child support agencies.

By Audience

Whether you're an Agency Director, Protective Services Administrator, Public Assistance Administrator, Child Support Administrator, IT Director or Finance Director/County Manager, we have a solution to help you eliminate paper case files and streamline document management agency-wide, right from the desktop.

Learn More

By Program Area

Northwoods understands the processes and pains of human services agencies, including Protective Services, Public Assistance and Child Support — so we've built solutions that empower agencies to dramatically reduce the paperwork burden, mobilize caseworkers and improve productivity.

Learn More

Northwoods Appointment Management, Document Management and Case Discovery Solutions

Most software for social services agencies is focused on only one thing: capturing state-required data. At Northwoods, our human services software solutions are designed for the directors and caseworkers who use the data, not for the data itself. By giving caseworkers agency-wide immediate access to case and client information how, when and where they need it, we’re changing the way caseworkers at state and county health and human service agencies work.

Why Northwoods
is Different

Northwoods bear paw

Northwoods Compass® software helps state and county human services agencies increase client service levels and productivity while cutting costs–allowing them to do more with less.


Human Services
Agencies We Serve

Hands shaking

Northwoods specializes in human services software solutions and technology for Child Protective Services, Child Support and Public Assistance programs at state and county human services agencies.


Solutions Designed
for Caseworkers

Desktop and tablet computers

Northwoods Compass® software solutions decrease the paperwork burden on caseworkers and social workers and increase agency-wide productivity so caseworkers can focus on the families they serve.

Products & Services

  • User Story

    Northwoods Support Center Troubleshooting Technology Problems in Human Services

    Read More

  • User Story

    Foster Care & Kinship Identify connections for placement and permanency

    Read More

  • Case Study

    Lenoir County Cuts Child Welfare Turnover by 77% with Document Management

    Read More

"Implementing the Northwoods solution has resulted in a more productive and accountable staff, increased customer responsiveness and greater value for the public." Roxanne Somerlot, Director, Marion County Job and Family Services

What Human Services Professionals Are Saying About Northwoods Solutions