Cloud Hosting

All the functionality of Northwoods solutions. None of the infrastructure hassles.

Get the full functionality of Northwoods solutions without the cost and hassle of managing hardware or on-premises implementations.

Northwoods' Compass® products are offered on-premises or in the cloud. With Compass Cloud, agencies get the full functionality of Northwoods solutions without the hassle of managing hardware, or the administrative overhead required for on-premises implementations.

Features & Benefits

Compliance

Compliance

Northwoods utilizes only Health Insurance Portability and Accountability Act of 1996 (HIPAA)-compliant services.

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Security

Security

Compass Cloud uses the 256-bit Advanced Encryption Standard (AES-256) algorithm to encrypt all data at rest. Cloud resources are provisioned in a Virtual Private Cloud (VPC) network, giving customers a logically isolated section in the cloud. Further increasing the security of your data, each customer has dedicated server hardware, providing isolation of data and resources.

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Transport Security

Transport Security

Compass Cloud utilizes a secure Virtual Private Network (VPN) between your agency and cloud resources. If your agency has Northwoods’ mobile solution –Compass CoPilot–mobile devices will use a secure SSL to connect to cloud resources.

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Data Safeguards

Data Safeguards

Northwoods maintains separate databases for each customer, so each all components and data are individually provisioned and secured — eliminating the risk of data commingling.

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Automatic Upgrades

Automatic Upgrades

With Compass Cloud, customers receive upgrades to new versions automatically. Prior to the upgrade, Compass Cloud customers will have the opportunity to run the appropriate tests in a separate, non-production environment.

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Uptime SLA

Uptime SLA

Compass Cloud has a Service Level Agreement (SLA) that guarantees 99.9+% uptime.

 

 

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Configuration Management

Configuration Management

Northwoods follows a strict configuration management policy. All configuration is contained within a revision control system, and no ad-hoc changes are allowed. Additionally access to underlying Compass Cloud resources is strictly controlled and monitored.

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Monitoring

Monitoring

Our cloud solutions are monitored 24/7. Critical metrics are monitored in real-time, including server OS metrics, network status, environmental changes and security events including failed logins and network intrusions.

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Backup and Disaster Recovery

Backup and Disaster Recovery

Compass Cloud is hosted on data volumes, which are 20 times more reliable than typical disk drives. In addition, Compass Cloud is backed up throughout the day and full backups are taken nightly to provide data redundancy. In the event of a disaster, Northwoods has backup and restore procedures that are regularly reviewed and tested to ensure we can recover.

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Privacy

Privacy

Northwoods maintains strict security and privacy policies that govern how we access, use, and safeguard customer data — including workforce security, system activity, facility access controls and many other policies and controls to maintain the utmost security.

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