Newsletter

Our quarterly newsletter, The Compass, lets us stay in touch with customers and anyone interested in social services technology. View archived versions of The Compass or sign up to receive an electronic copy via email.

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Fourth Quarter 2016

Learn how your agency can leverage Compass® Reports to better manage workers’ caseloads and see how the tools you provide them are being used. Also, check out our latest case studies (including written and video versions!) to see how child support and adult services caseworkers in Lenoir County, NC are solving their paperwork problems and improving client services. Plus, read our latest blog articles and see our upcoming webinars and events.

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Third Quarter 2016

Get all the resources we've published to help human services agencies nail technology implementations, read the truth behind the most common child welfare social work myths and misperceptions, hear from a Cabarrus County DHS panel about the difference a redesigned lobby has made for the agency, and see what the ECM experts at "Big Men on Content" have to say about Northwoods' protective services solution. Plus, read our latest blog articles and see our upcoming webinars and events.

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Second Quarter 2016

Learn how our friends at Cabarrus County DHS modernized their lobby and business processes to improve efficiency, communication, and customer service. Get tips to reduce risk and increase user adoption next time you roll out new technology at your human services agency. Catch up on our latest blog content, including a roundup of inspirational iPad wallpapers to help keep social workers going, even when the going gets tough.

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First Quarter 2016

Read our Social Work Month tribute: a blog series featuring answers from caseworkers and social workers to four questions about social work. Learn how Beaufort County DSS is using an integrated case file to improve client service, and how Chemung County DSS is reducing stress on caseworkers with a mobile app. Also read about the top 22 apps for social workers, a Northwoods Support Center update, and an upcoming face lift for this newsletter.

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Fourth Quarter 2015

Check out our take on the proposed Comprehensive Child Welfare Information Systems (CCWIS), and learn how Clark County Family and Children Services is using Northwoods' child welfare software to boost family interaction. Also see how protective services agencies are switching from paper to digital, and read Northwoods' news releases.

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Third Quarter 2015

Read about preventing social worker burnout in social services. Learn how Crow Wing County Community Services is using Northwoods' mobile app to improve family interaction, and find out if your Self Scan Kiosk needs an upgrade. Watch our new video to explain how we provide document management solutions for human services that focus on accuracy, efficiency, and client satisfaction. Also included are links to recent Northwoods news releases, news coverage, and upcoming conferences.

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Second Quarter 2015

Read about new features of our mobile document management software for social workers. Take a survey on social worker retention, learn how human services agencies can close the compliance gap between meeting mandates and spending time with families, and view our Child Abuse Prevention Month Ohio Wears Blue photo. Also included are links to recent Northwoods news releases and upcoming conferences.

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First Quarter 2015

Read about enhancements and new features of our social services software to decide if your agency is ready for a free upgrade. Also review survey results about the importance of mobile technology for social workers, a case study highlighting how a California agency eliminated lobby lines using our appointment management software, and a tribute for Social Work Month. Also included are links to recent Northwoods news releases and upcoming conferences.

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Fourth Quarter 2014

Learn how to stay up-to-date on which third-party software and hardware is compatible with Compass® software. Also find out how Dane County Department of Human Services cut turnover in half using Northwoods' mobile application for social workers. Also included are resources to help agencies evaluate mobile technology options for social workers, and recent Northwoods news releases.

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Third Quarter 2014

Find out what's new in Compass software by reading about enhancements and new features of our social services software. Also learn about the national award presented to Northwoods by the Pioneer Institute, and view the case study series about Beaufort County DSS, which is reducing turnover and expenses with Northwoods' solution. Also included are links to Northwoods' feature article in the American Public Human Services Association's Policy and Practice, and recent Northwoods news releases.

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Second Quarter 2014

Check out a preview of our new communication plan to inform customers about new software features and functions, as well as guest blog articles from an adoptive mom and new social work graduate. We also share a time study from Fairfield County Child and Adult Protective Services and registration information for our July Webinar on incorporating coaching into protective services technology training.

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First Quarter 2014

We share our plan to upgrade the upgrade process, and highlight a case study about Winona County Community Services using mobile technology for social workers. Also learn about Northwoods' new online help system and reorganized support teams, and view blog articles about things social workers wish their clients knew and working with multiple generations in human services.

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Fourth Quarter 2013

Northwoods announces our new Northwoods Customer Portal, congratulates Collabor8's national award, invites protective services agencies to a Dec. 3 Webinar, shares a case study about Fairfield County Child and Adult Protective Services, and helps mobile social workers find the best apps for field work.

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Third Quarter 2013

Northwoods announces the availability of Compass® CoPilot for iPad, shares our redesigned website, congratulates Beaufort County DSS on earning a NACo award, and encourages donations for Promises2Kids to help foster children as part of the 2013 Annual IT Solutions Management (ISM) for Human Services Conference.

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Second Quarter 2013

We highlight a Fairfield County Child Protective Services case study in Government Computer News, share how the American Public Human Services Association is celebrating front line caseworkers, and spotlight five foster care success stories in honor of National Foster Care Month.

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First Quarter 2013

In celebration of Social Work Month, Northwoods asks social workers to share inspiring stories at #HowWeHelped, we highlight a new law giving child welfare workers better access to school records for foster children, and we introduce Northwoods’ new Business Advisory Board.

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Fourth Quarter 2012

An AdoptUSKids guest blogger highlights three ways child welfare agencies can use social media, our president and CEO shares his experience during ride-alongs with social workers, and we highlight The Denver Post’s “Failed to Death” series about the child welfare system in Colorado.

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Third Quarter 2012

Two Northwoodians share how they fared in the Food Stamp Challenge to eat on $23 a day, we provide tips and examples of how human services agencies can use social media, and Northwoods shows its support for Wear Blue to Work Day for Child Abuse Prevention Month.

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