Know Case History and Events Quickly
Child Welfare caseworkers primarily responsible for serving cases requiring significant court interaction, like Court Liaisons, need to fully understand a child’s and family’s situation to provide clear and concise evidence to support their assessment and recommendation in court. But critical information — previous allegations, placements, other individuals involved, former service providers, and history of domestic violence or mental illness — is often hidden or virtually impossible to retrieve. Court liaisons need a complete picture of the past and present to ensure the child’s current situation and future safety are presented to the court based on facts and evidence existing throughout the entire life of the case. This is a story about Marea, who is using a protective services case discovery platform, Traverse®, to surface “dark data” to see the whole picture of case history for court.
View Detailed User Story (PDF)