Public Assistance Administrator
As a Public Assistance Administrator, you need to make sure eligibility requirements are being properly explained to clients, applications are getting processed accurately and efficiently, and the correct services are getting assigned — all while you monitor financial transactions, communicate with multiple parties, and keep detailed records of everything along the way.
You are also responsible for ensuring that the agency meets federal mandates for timeliness and accuracy to avoid costly penalties; and you’re expected to keep everything running smoothly at a time when caseloads are increasing and you’re called on to do more with less.
Although the demands of your position will never go away, your burden can be lightened by working with a partner that understands these responsibilities and has created solutions to address them head-on. A partner like Northwoods.