Adult & Aging

Adult Protective Services | Aging Services | Development Disabilities | Home and Community Based Care | Long Term Care | Mental Health | Guardianship

Adult & aging caseworkers do critical work to keep adults safe, independent, and thriving in their own communities. However, most caseworkers are stuck using outdated, paper-heavy processes while trying to juggle increasing caseloads as the population ages.

Efficiency and Client Well-Being Improve When You Lighten the Paperwork Burden

Northwoods has spent thousands of hours with adult & aging caseworkers and supervisors to understand their challenges and develop content management, mobile, and case discovery solutions to ease their paperwork burden and increase service levels.

Our solutions are systems of engagement, which provide a flexible, lightweight, intuitive, and user-centric interface that is designed for collaboration and daily work.

Agencies use our software solutions to increase their productivity in the office and in the field so caseworkers can spend more time doing the work they love and less time documenting what they did. The solutions for adult & aging allow you to:

  • Save workers up to 2 hours per day on paperwork, giving them more quality time with clients
  • Focus on building trust and connecting clients to services
  • Boost employee morale and increase job satisfaction and retention
  • Meet timeliness requirements for assessments, investigations, and home visits
  • Gain more time to provide referrals, coordinate services, complete assessments, and evaluate risk
  • Improve worker productivity whenever and wherever they interact with clients
  • Realize greater collaboration between the agency, clients, and community providers
  • Have immediate access to information across programs to make important decisions about safety and well-being
  • Gain greater visibility into staff, cases, and agency outcomes
  • Understand community trends by viewing real-time data

Simultaneously Increase Service Quality, Productivity, Worker, and Client Satisfaction

Explore our solutions below to learn more:

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Traverse®

Empower social workers to collect, view, and share content anywhere, anytime to make informed, confident safety decisions.

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Compass® CoPilot in the Field

Empower social workers with mobile document management and instant access to complete case file information while in the field.

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Compass® Pilot in the Office

Eliminate paper case files and streamline document management for caseworkers agency-wide, right from the desktop.

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Northwoods Services

Get the most from your Northwoods solution by taking advantage of the professional services we offer.

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Download the Lenoir County Department of Social Services case study and learn how adult and family services social workers have access to information to provide clients more holistic, quality service.

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