Four new team members joined Northwoods this week. Please join us in welcoming them! Dennis Acosta, Solution Architect Colleen Murray, Associate Business Analyst Todd Hutchinson, Associate Help Desk Technician Brigette Stash, Human Resources Assistant View the entire Northwoods team

All participants in an innovative new partnership of seven county Job and Family Services (JFS) agencies in Ohio are now active on the new system. Today, Delaware County joined JFS agencies in Hancock, Knox, Marion, Morrow, Sandusky, and Wood Counties in the full implementation of Collabor8, which allows all seven counties to share resources and …

Throughout the recession, the role of case managers at human services agencies has been increasingly vital as more and more Americans find themselves out of work and in need of financial assistance. A new report of the Center on Budget and Policy Priorities on the Supplemental Nutrition Assistance Program (SNAP — formerly the Food Stamp …

Dublin, OH—Dec. 20, 2011—The Robeson County Department of Social Services (DSS) in North Carolina is the first customer to implement Northwoods’ new Compass CoPilot™ product.  Last week, select Children Services workers at the agency began using the tablet-based software on client visits. CoPilot™ is designed to give mobile social services workers many of the timesaving …

Dublin, OH—Dec. 9, 2011—Today, Northwoods introduced a new product that will help social workers manage case documents, notes, forms, and photos while working in their clients’ homes or anywhere their jobs take them. Compass CoPilot™ packs many of the productivity-enhancing features found in the Compass Software® suite of products into an easy-to-carry tablet format. “CoPilot™ …

Project to Streamline Application Process for Residents Dublin, OH, Dec. 1, 2011 — Collabor8, a partnership of seven county Job and Family Services (JFS) agencies, is teaming with Northwoods to streamline business processes and share information and documents across county lines. With the participation of the Ohio Department of Job and Family Services, the Collabor8 …

Recently, I volunteered to be a trauma patient to help test a hospitals’ response plan.  Besides the cool <em>moulage</em> (the makeup to create the wound appearance), the exercise was interesting in a number of other ways. Since this was my first, and so far only, experience like this I certainly can’t say if the volunteers …

I recently participated in a webinar on mobile computing in government and while there were no earthshattering revelations, it was a very interesting conversation. Several organizations talked about what they were doing in mobile computing, ranging from developing apps for mobile devices that consumers could download and use, to using Twitter, Facebook and other social …

Columbus, Ohio, hosted the SNAP Directors’ Conference earlier this month.  While lots of good information about policies and procedures was discussed, I was struck by how many presenters talked about “myth and reality” related to the program, to the funding, to people benefiting from the program and to the people who work to deliver the …

Social workers have been mobile for some time.  They have always found a way to reach the people who need them most, whether that meant loading up an oversized brief case with heavy paper forms and files, or lugging a laptop, scanner, tape recorder, and more out into the field.  To all those professionals who …

If you’ve visited us before, then you’re probably used to seeing the old design pictured. So what’s wrong with the old site?  Nothing in particular, but we wanted to find a way to better reflect Northwoods, so we changed it.  Those changes are more than skin deep, however. We’re not just changing the look of …