Northwoods Support Center

Products

Compass Software Suite - Northwoods

By listening carefully to our customers and understanding how they work, we can develop technological solutions to fill needs that may not be generally recognized. This innovative approach allows us to create solutions tailored to the needs of our customers.

Northwoods creates its Compass® software suite of applications to serve human services agencies exclusively. Compass® software solutions help agencies operate more efficiently and save time and money.

An independent researcher recently found that our solutions can save each case manager as much as:

  1. 16 minutes per re-determination interview,
  2. 8 minutes per inquiry that requires them to access the case file, and
  3. 2.5 minutes for each document dropped off at the front desk.

Contact Northwoods to learn more about Compass® software.

Compass Appointments Compass Appointments™
Manages scheduled appointments and walk-ins while improving client service and communication between the front desk and caseworkers. Supervisors can easily monitor wait-times and intervene, if necessary.
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Compass Appointments Kiosk Compass Appointments Kiosk™
Reduces lines at the front desk by allowing clients to self-check-in for scheduled appointments.
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Compass Capture Compass Capture™
Provides easy-to-use scanning and indexing at the point where the document enters the agency, whether that is the front desk, the mail room, and at the workers’ desks.
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Compass CoPilot Compass CoPilot™
Compass CoPilot™ is a revolutionary new product from Northwoods that gives social workers key document and client management functionality in a highly mobile package.  When the worker returns to the agency, CoPilot syncs with Compass Pilot™ to store documents and other information automatically.
Learn more | View the brochure | View a video tour | View a case worker video testimonial
Compass Documents Compass Documents™
Provides nearly, instantaneous access to electronic documents through our Compass Pilot™ interface. No more lost documents or delays requesting a folder from the file room.
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Compass Forms Compass Forms™
Automates and simplifies the paper-based forms process, speeding interviews and significantly lowering agency costs.
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Compass People Compass People™
Easily updated store of case and client information for quick reference and to auto-populate information to forms and other applications.
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Compass Pilot Compass Pilot™
Empowers case managers to accomplish most of their daily tasks from a single application.
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Compass Self-Scan Kiosk Compass Self-scan Kiosk™
Powered by Compass Capture™, this self-serve kiosk saves front desk workers time and reduces lines by allowing clients to perform their own document drop-off scanning.
Compass Tasks Compass Tasks™
Brings automation and trackable workflow to many of the routine duties workers perform that have significant impact to the client and agency.
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