Northwoods News

San Joaquin Transforms the Lobby with Compass Software®

Northwoods in the News: Read in APHSA Policy & Practice how San Joaquin County HSA in California used Compass Software® to improve customer service in the lobby.

Northwoods Launches the Compass Newsletter

Want to keep up with what's new with Northwoods and Compass Software®? The Compass Newsletter is just the thing. Published quarterly, the newsletter features the latest developments with Compass Software, tips for end users, and more. Subscribe online.

Northwoods Solution Helps Yadkin Co., NC, Raise Efficiency

Northwoods in the News: Read how Yadkin County DSS in North Carolina used Northwoods Compass Software® to go paperless and increase effiency at the same time.

Date for Second Compass University Announced

Northwoods second Compass University training conference and idea exchange will take place Nov. 19, 2008, at Cherry Valley Lodge in Newark, OH.

Introducing Compass Balance

How much does balancing or not balancing caseloads cost your agency each year? Some agencies attribute costs of more than $100,000 a year due to imbalanced caseloads. Poor productivity, overtime wages, grievance resolution, and lost incentives due to food stamp error rates can combine to seriously impact the bottom. Northwoods has introduced Compass Balance to use agency defined criteria to level caseloads across a department or an agency. For more information about Compass Balance, please contact Northwoods at 614-781-7800.

Interested in Technical Point of Contact (TPOC) training on Compass Software®?

TPOC Training provides a thorough understanding of the Compass Software suite. Following the weeklong course, participants will be well prepared to offer system administration support within their agencies. Classes are held quarterly and by request, please contact us.

 

Case Study

Read how DJFS agencies across Ohio have benefited from partnering with Northwoods. Click here.

Find Out How Much Compass Transfer Can Save Your Agency

Our website now features a way for you to determine just how much you can save by using Compass Transfer for interagency case transfers. Try it out.

 

Case Study

Read how Marion County, Ohio, used Electronic Document Management to Enhance Service Delivery and Reduce Costs. Click here to learn more.

Case Study

Read how the Wood County Department of Job & Family Services in Ohio Improved Service Levels, Compliance Initiatives, and Accountability with Compass Software®. Click here to learn more.