Together

At Northwoods, we realize that even the best solutions won't make a difference if they are not implemented correctly. Helping make your project a success is our top goal. With years of experience in installing document management and intake-scheduling projects, Northwoods has developed a model that can meet the needs of agencies of any size. We call it a shared implementation for a reason. Only by working together with the agency can we ensure a successful project.

There's a lot that goes into any solution of this scale. Hardware must be installed and set up correctly, software must be configured to meet the agency's specific requirements, and employees must be trained to use and support the new solution. This last piece is among the most critical. Without administrative and employee buy-in, a project is in imminent danger of failure.

Our approach involves agency personnel in the project from day one. We think of them as part of the team. In fact, we refer to ourselves and the agency staff as "Team Northwoods". In the end, the project belongs to the agency. Our job is to see that it is correctly installed and that staff know how to use it. It is the agency staff that ultimately will make the project a success.

Together, we can make case managers' jobs a little easier, supervisors' days a little less harried, and clients a little happier. We can eliminate lines in the lobby, improve communication, and speed the interview process. Best of all, we can help directors find the bottom line a little less troubling.