Former protective services agency director brings 22 years of experience


DUBLIN, OH—January 15, 2013—Northwoods today announced that Richard Bowlen has been named director, protective services. Bowlen will lead the development of Northwoods’ technical and professional services offerings in the protective services arena. Child and adult protective services are provided by human services agencies across the country.

Bowlen joins Northwoods from Fairfield County Job and Family Services in Ohio, where he was most recently protective services director. He began working as a social worker in 1991 at Franklin County Children Services and has dedicated his entire career to improving the lives of children in Ohio. His new role with Northwoods allows Bowlen to broaden his reach and continue to help to protect children across the country.

“I am ecstatic to welcome Rich Bowlen to the Northwoods team,” said Gary Heinze, president. “Rich’s remarkable experience, passion and dedication to protecting children will catapult Northwoods ability to help child welfare agencies keep children safe to a new level.”

In five years as protective services director, and previously as operations director, Rich led a successful strategic reorganization and quality improvement process in the Protective Services Department in Fairfield County. By far, the most lasting and far-reaching success was his leadership of community-wide efforts to pass a 10-year protective services levy in 2008 that will benefit abused and neglected children and elderly in Fairfield County for many years to come.

Bowlen has a bachelor of arts in sociology/psychology from Muskingum University. He lives in Lancaster, Ohio, with his wife, Tracy.

About Northwoods

Northwoods is a privately-held software developer and service provider helping state and county human services agencies improve client satisfaction, reduce costs, and increase productivity with our Compass® software suite. Over 100 agencies in 11 states and the U.S. Virgin Islands use Compass® software every day. Founded in 1999, Northwoods is headquartered in Dublin, Ohio. For more information, visit or follow Northwoods on Twitter @teamnorthwoods.


Tiffany Himmelreich