Top 5 Most-Read Blogs of 2025
As the year comes to a close, we’re taking a look back at the blogs that resonated most with human services professionals, technology leaders, […]
Blog
2026 Conferences to Watch in Human Services + Tech
As we look ahead to 2026, one thing is clear: human services leaders are navigating more change, complexity, and opportunity
The Real ROI: What Traverse and CAS Delivered in 2025
Why the return on investment in human services technology is so much bigger than dollars. When leaders talk about ROI, the conversation often
What Northwoods Employees Are Most Thankful For This Year
As the holiday season arrives, we asked a group of Northwoods employees what they’re most thankful for — in their
Using Technology to Improve Child Safety and Eligibility Accuracy
Every decision in human services ultimately comes down to people—children, families, and the dedicated caseworkers who serve them. But when
How States Are Using Technology to Build the Future of Human Services
Across the country, state and county agencies are thinking deeply about how technology can help them support families more effectively—especially
What the Government Shutdown Could Mean for Human Services
When federal funding stalls, local agencies don’t get a “pause” button—they face real risk. For human services teams delivering SNAP,
Behind the Scenes with Northwoods’ Account Management Team
At Northwoods, our Account Management (AM) team is the bridge between our technology and the people using it every day.
Behind the Tech: How Northwoods Combines AI and Human Insight to Serve Families Better
At Northwoods, we believe technology should make people better at what they already do best—care for others. Our tools don’t
What We’re Hearing from the Field: Customer Reflections on CAS & Traverse
At Northwoods, we’re always listening—whether it’s through webinars, conversations with customers, or feedback from frontline staff. What we hear is
Real Help for Real People: Supporting Behavioral Health Workers with Smart Tools
The need for behavioral health services has never been greater. Yet the professionals delivering this critical care—therapists, case managers, care
Introducing Our Newest Traverse Modules: Smarter, Faster Case Understanding
At Northwoods, we believe innovation only matters when it helps people. That’s why our newest Traverse modules—Case Discovery 2.0, Family