Protective Services

Child Welfare | Adult Services | Foster Care | Adoption

Social workers working in child and adult protective services, foster care, and adoption do critical work, often under difficult circumstances. With so much at stake, the time and attention they give to clients has the power to change lives.

father and son standing together

Productivity and Service Levels Rise When You Lighten the Paperwork Burden

Northwoods has spent thousands of hours with protective services social workers and supervisors to understand their documentation challenges and develop solutions to ease their paperwork burden and increase service levels.

Agencies use our software solutions to increase their productivity in the office and in the field so social workers can spend more time doing the work they love and less time documenting what they did. The solutions allow you to:

  • Save workers up to 2 hours per day on paperwork, giving them more quality time with families to build trust
  • Boost employee morale and increase job satisfaction and retention
  • Meet timeliness requirements for investigations and home visits
  • Gain more time to talk to collateral contacts, provide referrals, and provide transportation to appointments
  • Improve worker safety and productivity in the field with mobile capabilities
  • Realize greater collaboration between social workers and supervisors
  • Spend significantly less time preparing for audits while improving audit results
  • Have immediate access to information to make important safety decisions
  • Gain greater visibility into staff, cases, and agency outcomes

Simultaneously Increase Service Quality, Productivity, Worker, and Client Satisfaction

Explore our solutions below to learn more:

Compass® CoPilot in the Field

Empower social workers with mobile document management and instant access to complete case file information while in the field.

Learn More

Enterprise Content Management (ECM)

Integrate document management with your systems of record to capture, manage, and retrieve electronic documents with ease.

Learn More

Northwoods Services

Get the most from your Compass® solution by taking advantage of the professional services we offer.

Learn More