Traverse for Child Support

Centralize case information, meet critical timelines, and secure support for children without the paperwork overload.

The Northwoods team designed Traverse tools for child support programs to help you stay focused on serving families. Crafted for your program area’s distinct processes, Traverse keeps your case files accurate and accessible—and continuously progressing.

What You Can Do With Traverse

Process new applications in Traverse that automatically go to the electronic case file.

Progress cases from intake to establishment to enforcement with fewer delays.

Route mailed or scanned documentation to the appropriate worker for immediate review.

Make instant edits to forms during court hearings and collect judge signatures on the spot.

Scan client documents—like income verification—into case files from anywhere, including court.

Use full-text search to quickly locate court orders, prior filings, or key case notes.

Traverse connects with your existing case management and eligibility systems via APIs. This eliminates duplicate data entry and ensures accurate, up-to-date client information.

Software That Strengthens Every Child Support Stage

Traverse gives child support professionals fast, secure access to digital case files, anywhere work happens.

Child support workers deal with an avalanche of tasks: court processes, strict deadlines, high caseloads. You manage intake. Verify income. Process legal filings. Support both custodial and noncustodial parents.

And sometimes, the tech and time you have just don’t cut it. Cue burnout and turnover.

Traverse brings order to hectic workflows, right when you need it most. From processing court orders in real time to managing documents on the go, we put everything you need into one secure, cloud-based location. 

You might wonder how you ever tackled it all before Traverse came along.

Top Benefits for Child Support Workers

You serve a vulnerable group. The right tools help you better their outcomes and reduce child support staff stress.

Reclaimed Time

Save up to 2 hours per worker each day to focus on engagement and securing children’s financial and medical support.

Faster Case Processing

Complete court orders and legal documents days ahead of mandated timeframes.

Courtroom Mobility

Access and update case files, capture signatures, and scan documents on-site without delays or extra office trips.

Secure Access

Keep critical case information safe, accessible, and current with our cloud-based platform.

Instant Visibility

Track worker activity, case progress, and client interactions through real-time metrics and data views.

Timeline Excellence

Stay ahead of deadlines for motions, court orders, and case closures with efficiency and compliance tools.

Child Support Programs That Traverse Accommodates

Traverse helps your team manage each step on the road of a child support case.

  • Collection & Distribution
  • Engagement
  • Establishment
  • Family Investment
  • Family Support
  • Intake
  • Interstate
  • Locate
  • Paternity Establishment

Unlock the Traverse Potential

Child support teams across the country use Traverse to simplify workloads and improve outcomes for the most vulnerable population.

We were waiting days to get our signed court orders back. Now we’re able to do them in court and get them signed and scanned into Traverse before we come back to the office.”

Tracy Tolbert, Child Support Program Manager, Cleveland County DSS, NC

 

Read Cleveland County’s story

 

Simplify Child Support Work With Smart Software

Traverse for child support programs gives you and your team valuable capabilities.

From courtroom documentation to last-minute deadlines, you keep families moving forward. Traverse for Child Support has you covered.

Reach out to a Northwoods health and human services expert to see how we can optimize your day-to-day flow. We’re happy to help.

Traverse and people-powered Case Aide Services work together to take administrative tasks off your plate. Less paperwork, more peoplework, greater success.

Let’s Get Started

Talk to a Northwoods social services expert to explore how our solutions can modernize your human services agency.

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