Less Paperwork. More Peoplework.
Software and operational support made for caseworkers, by caseworkers—and every corner of health and human services.
You’re here to change lives, not chase paperwork. That’s why we offer Traverse—cloud-based, AI-powered software for health and human services professionals—and Grove (formerly Case Aide Services), our people-powered, tech-enabled operational support service.
Whether you carry the caseload or lead the team, we’re here to help. You focus on the peoplework. We’ll handle the paperwork.
Case Aide Services is now Grove. A grove isn’t a single tree—it's a connected ecosystem. Grove is Northwoods’ human-powered support layer: real people with deep health and human services expertise, working to reduce administrative burden and improve outcomes for the families you serve.
Real Tools. Real People. Real Relief.
Empower your child welfare, adult & aging, child support, and economic assistance teams with Traverse and Case Aide Services. At Northwoods, we provide the tools and hands-on help needed to lead with heart and efficiency.
Traverse
Cloud-based health and human services software works where and how you do.
- Complete digital forms and case notes
- Collect e-signatures and upload documents
- Access everything securely, even offline
- Track compliance and streamline audits
Grove
Trained professionals help reduce administrative workload and support critical case-related tasks.
- Reduce duplicate documentation
- Improve turnaround time
- Support overwhelmed teams during peak demand
- Scale support for immediate or ongoing needs
Your data stays protected with HIPAA-compliant, government-grade security.
Why Human Services Work Feels So Hard
You’re committed to helping others, but the systems that should support you often slow you down. You manage heavy caseloads, urgent needs, and nonstop documentation … sometimes late into the night.
Outdated tools, duplicate data entry, and clunky systems steal your time and energy. You’re forced to make workarounds instead of progress.
It’s overwhelming. We understand because we’ve worked alongside agencies like yours for decades. Over time, that leads to challenges like these
- Burnout + turnover
- Missed visits + late notes
- Limited in-the-field systems
- Nonstop documentation
- Too many tools — not enough time
That’s why we built Traverse and Grove: to give you tools and support that actually work. Let’s change the situation.
Staff can work from anywhere, anytime, and families can sign from anywhere, anytime.”
– KATIE ELLERAAS, Business Relationship Manager, Scott County Health & Human Services
How We Work With You
We listen.
Every agency and every program is different. We take time to understand your workflows, challenges, and goals, from frontline staff to leadership.
We tailor your tools and support.
Whether it’s Traverse software, Grove, or both, we customize your solutions to fit how your team operates. We also offer flexible pricing that scales with your team size, funding cycle, and service level.
We integrate with your day.
We help you roll out new tools or services with minimal fuss. Our team works closely with yours to ensure a smooth transition.
We stay with you.
Our partnership doesn’t end at launch. We stick with you to support improvements, answer questions, and help your agency grow.
Traverse reduces overtime and mileage fees—around $50 per worker, daily.
We’ve Been in Your Shoes
We’re people who’ve done what you do: former caseworkers, licensed social workers, and human services experts.
In the office, on the road or elsewhere, our solutions have you covered. Keep tabs on everything, anytime.
Lead an Empowered Team
The demands of health and human services work can stretch your agency thin. And your workers feel it.
At Northwoods, we help you reduce burnout, improve retention, and make better decisions. Traverse and Grove simplify work and get you the data you need.
We partner with you from day one to build long-term capacity, support compliance, and strengthen outcomes. Schedule a discovery call to get in touch.
Gain 2 more productive hours a day. Reclaim your time.
Get Tools That Work As Hard As You Do
Explore Traverse and Grove: tools and people here to reduce stress, save time, and improve results.
Speak with a Northwoods health and human services expert, and start lightening the load now.
45,000 caseworkers and 55.5 million+ content items—and counting. Coast to coast, agencies big and small trust us to manage their most important data.
Agencies Like Yours Trust Us
See what our partner workers and agencies have to say.
Ready to Elevate Your Agency’s Impact?
Schedule a 15-minute discovery session today and see firsthand how Northwoods can transform your agency’s efficiency and effectiveness.