Traverse® Timely and Relevant Case Information

The Right Tools for Caseworkers and Social Workers at the Right Time

Clear, accurate, and organized data is critical in understanding clients and creating meaningful change. Traverse is a cloud-based, commercial off-the-shelf (COTS) document management, forms management, and mobility software purpose-built for human services agencies. Powered by Amazon Web Services (AWS), Traverse has you covered on security, disaster recovery, and uptime.

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Features That Facilitate Effective Outcomes

Accessible Anywhere

Accessible Anywhere

Web-based technology and mobile apps make it easier than ever to work remotely.

User Friendly

User Friendly

Intuitive design, in-app learning, and live-chat feature make Traverse easy to learn and use.

Champions Collaboration

Champions Collaboration

Share documents and forms between workers and supervisors, as well as clients and external collaborators.

Cloud-Based

Cloud-Based

Everyone has access to the most up-to-date versions. Reliance on the Cloud reduces storage, paper costs, and lightens the IT burden.

Easily Integrated

Easily Integrated

Traverse is API-enabled to share information, enhance case management and eligibility systems, and eliminate redundancies.

Operational Visibility

Operational Visibility

Agency leaders have visibility into operations and worker and client activity to meet timeliness and accuracy goals.

Benefits That Empower Your Agency

To make the biggest impact, everyone in the agency needs tools to help them work efficiently and effectively in every aspect of their jobs, every single day.

  • Upload, store, and retrieve documents and case information
  • Collect, complete, sign, and share forms electronically
  • View organized, easily accessible electronic case files
  • Access real-time information and metrics on individual caseworker and client activity
  • Gain visibility into individual case and client documents and navigate through data across program areas
  • Manage remote and distributed work in real time
  • Ease the administrative burden on IT
  • Reduce infrastructure costs
  • Automatic upgrades so your system is always up to date
  • Clients use any device to submit documents and complete forms without visiting the agency
  • Workers share and request selected case file documents from clients
  • Workers send forms to clients for electronic signatures

Resources

Mesa County DHS Case Study

Mesa County DHS Case Study

How Electronic Case Files Help Caseworkers Put Families First 

View Case Study

Marketing Trends Report

Marketing Trends Report

Lessons From the Pandemic: Transforming State and Local Eligibility Programs 

Read Report

eBook

eBook

Technology Toolkit: An Essential Buyer's Guide for Human Services

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Trusted by thousands of workers, supervisors, and directors across the country.

Let’s Get Started

Contact us to learn how Traverse can help your agency.

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