Traverse for Economic Assistance
Simplify complex eligibility processes, support remote work, and empower client self-service without adding to your workload.
Northwoods designed Traverse tools for economic assistance programs to help health and human services agencies manage applications quickly and accurately. It’s next-generation document management software built to match the fast-paced demands of economic assistance programs and public assistance services.
What You Can Do With Traverse
Use time saved from tracking down documents to manage cases and make informed decisions.
Track assignments and deadlines so you don’t miss a single case step.
Agencies using Traverse save up to 2 hours per worker per day: time they can devote to case management and client service.
Software That Strengthens the Eligibility Process, Start to Finish
Traverse gives economic assistance professionals instant, secure, simultaneous access to digital case files.
Economic assistance work moves fast and carries high stakes. You move applications, verifications, and eligibility decisions across multiple programs. And you do it while meeting strict deadlines.
Add remote work, client self-service needs, and multiple intake channels, and paperwork piles up.
Traverse removes the bottlenecks. From routing documents automatically to letting clients submit forms themselves, it streamlines every step so you can focus on people.
Top Advantages for Economic Assistance Workers
Have the right tools, and you meet tight timelines with better service and manageable workflows.
Improved Performance
Ease complicated eligibility work while meeting all required service response windows.
Automated Workflows
Automatically route documents, forms, and verifications by program to reduce manual work, processing time, and risk of errors.
Supervisor Oversight
Give supervisors instant visibility into workers’ caseloads and due dates to manage distributed work and ensure they meet deadlines.
Operational Insight
Track worker activity, client engagement, and program performance through immediate metrics.
Flexible Access
Manage files instantly and safely from anywhere. Enable quick, convenient communication with clients.
Secure Cloud Storage
Protect sensitive case information with reliable, cloud-based access that also eases IT concerns.
Economic Assistance Programs That Traverse Supports
Traverse supercharges agencies across a range of public assistance services.
- Cash Assistance
- Child Care Assistance
- Energy Assistance
- Low Income Home Energy Assistance Program (LIHEAP)
- Medicaid
- Supplemental Nutrition Assistance Program (SNAP)
- Temporary Assistance for Needy Families (TANF)
- Workforce Programs
Real Impact, Real Health and Human Services Agencies
Your health and human services agency joins the ranks of others across the country that drive outcomes with Traverse.
Traverse streamlines the communication between workers and supervisors, allowing for a real-time interaction and document review.”
Discover Traverse for Economic Assistance
Find visibility into case statuses, dates, and client submissions from anywhere, 24/7.
Eligibility moves fast. Traverse helps you keep pace while serving clients better. From Medicaid to SNAP to LIHEAP, we keep your programs running smoothly and keep your clients in the loop.
Contact Northwoods to get in touch with a health and human services expert. We’ve been in your shoes, and we’re here to help lighten the load.
Traverse speeds document routing and eligibility decisions. Add Case Aide Services for priceless people-centric support to make daily tasks less stressful.
Let’s Get Started
Talk to a Northwoods social services expert to explore how our solutions can modernize your human services agency.