Real-time Access to Quality Information Increases Productivity and Service Levels
Northwoods has spent thousands of hours with child support caseworkers, supervisors, and attorneys to understand their challenges and develop document management solutions to ease their paperwork burden.
Our solutions are systems of engagement, which provide a flexible, lightweight, intuitive, and user-centric interface that is designed for collaboration and daily work.
Our proven software solutions streamline and simplify how child support caseworkers collect, retrieve, and share high-quality client/case data based on how they use the information to do their jobs. The results achieved by child support agencies are transformative:
- Locate non-custodial parent information faster and easier with real-time, statewide data sharing
- Streamline the application approval process and increase the accuracy of approvals
- Provide a higher level of service and support to custodial and non-custodial parents
- Automate business processes such as case modifications and emancipation, and eliminate documentation bottlenecks
- Speed up the processing of court orders and other documents to meet timeframes and help secure financial resources for families faster
- Substantially decrease audit prep time and increase audit approval rates
- Caseworkers and attorneys can properly prepare for court in less time
- Close cases more quickly without adding headcount
- Increase monthly collections