Traverse Software
Built for caseworkers. Trusted by health and human services agencies.
Northwoods Traverse software gives you a smarter way to engage with documentation and serve clients. It works seamlessly alongside your existing system of record.
Casework shouldn’t come with miles of paper, outdated tech, or preventable burnout. Traverse lets you find everything your team needs—forms, files, access, and collaboration—in one secure, cloud-based software system. It’s seamless for you and your team, not overwhelming.
Traverse is software designed with you and your agency in mind.
Documentation Is Dragging You Down
Too many systems. Too little time. Too much manual work.
Paper files, legacy systems, and disconnected databases make it difficult to keep up. Even tiny delays can create major backlogs when every visit and every form matters.
Workers lose valuable time. Leadership loses visibility. Clients wait longer for services.
When systems slow down your team, the cost isn’t just overtime—it’s missed care, lower morale, and poor retention.
Traverse solves your challenges with a centralized platform that supports your entire team, from the field to the office.
You handle the peoplework. We’ll handle the paperwork.
Software Built for Health and Human Services Work
All-in-one document management, forms management, and mobility.
Traverse helps human services pros document faster and collaborate more easily. You stay connected, no matter where the work takes you. It’s compliant, simple-to-use software that matches your daily reality.
Even better, it solves the problems that pop up in health and human services work again and again.
How Traverse Works
All-in-one document management, forms management, and mobility.
Here’s the primary Traverse flow:
- Collect case information or documents.
- Upload content to digital case files, with or without internet access.
- Complete forms, capture signatures, and route documents.
- Collaborate with team members and external providers.
- Track activity, progress, and case timelines in real time.
Benefits That Empower Your Agency
In a health and human services field? Traverse has you covered.
Accessible Anywhere
Web-based technology and device-agnostic mobile apps that work in disconnected mode empower remote work.
Cloud Based
Quickly realize value with a highly available SaaS solution that’s always up to date. Reliance on scalable cloud resources reduces paper costs and lightens the IT burden.
Champions Collaboration
Share documents and forms between workers, supervisors, and others in the agency, as well as clients and external collaborators.
User Friendly
Intuitive design, in-app learning, and live-chat feature make Traverse easy to learn and use.
Easily Integrated
Traverse is API-enabled to share information, enhance case management and eligibility systems, and eliminate redundancies.
Support Workers
Lessen caseworker burnout and slow the rate of turnover. Reduce time spent on administrative work and associated costs for overtime, mileage, and storage.
Supported Programs
Adult & Aging
Including adult protective services, developmental disabilities, home and community-based care, long-term care, mental health, guardianship, and in-home supportive services.
Child Support
Including intake, establishment, engagement, collection & distribution, family investment, family support, locate, paternity establishment, and interstate.
Child Welfare
Including child protective services, investigation, intake, assessment, ongoing, case management, foster care, kinship, adoption, children’s mental health, and children’s behavioral health.
Economic Assistance
Including Medicaid, Supplemental Nutrition Assistance Program (SNAP), Temporary Assistance for Needy Families (TANF), cash assistance, child care assistance, workforce, energy, and LIHEAP.
What’s the Value of Traverse?
- Reduced overtime and mileage fees (roughly $50 per worker per day)
- Reduced turnover, saving $54,000 in replacement costs per worker
- Minimized time spent searching for information and documents during audit prep
- Decreased burden on county IT, reduced storage costs for paper case files, and reduced risk during disasters
Implementation Services
Our dedicated services team focuses solely on the success of your project. We bring a consultative approach to every interaction, so you walk away with a better understanding of your business and proven best practices that positively impact your important work. We also equip your internal champions with strategies to sustain process changes over time.
Traverse has brought immediate support, assistance, and relief to our workers.
– MAE MAJOR, Director of Children & Family Services, Seneca County Children’s Services, NY
Traverse + Case Aide Services
Peanut butter and jelly. Milk and cookies. Software and services.
Some things just go better together!
While Traverse modernizes document management, our Case Aide Services extends your team’s capabilities by taking on your most time-consuming administrative tasks. Agencies that use both our software and services can better support workers, maximize resources, and implement a more holistic approach to care across the agency.
