Traverse Overview / Child Support

Traverse® in Child Support

Document management software to improve performance

Meet child support timeframes, increase collections, and focus on engaging clients to ensure children receive the support they need.

Gain Quality Time

Gain Quality Time

Repurpose up to 120 minutes per day, per worker to engage parents and secure financial and medical support.

Improve Performance

Improve Performance

Process court orders and legal documents days faster than mandated.

Mobility in Court

Mobility in Court

View and manage court documents and forms, and collect client documents and electronic signatures in court.

Secure Access

Secure Access

Provide secure and reliable cloud-based access to case information.

Clearer Visibility

Clearer Visibility

View real-time information and metrics on individual caseworker and client activity.

Meet Timeframes

Meet Timeframes

Exceed timeliness requirements for court orders, motions, and case closures.

Perfect For Every Case

Traverse supports child support for the lifecycle of the case, including Intake, Establishment, Engagement, Collection & Distribution, Family Investment, Family Support, Locate, Paternity Establishment, and Interstate. Get in touch with us today to receive more information.

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Popular Features for Child Support

Caseworkers have tools they need in the office, courtroom, or anywhere to support families.

Document Management

Caseworkers, clerical workers, and attorneys scan, (or virtually print or upload), store, retrieve, and route legal documents and other case content. With the centralized, electronic case file, they quickly and easily find and filter case content in multiple ways to prepare for court or answer client questions: full text search, by date, or by content type.

Forms Management

Traverse autofills basic information into electronic forms and autosaves progress. Caseworkers can digitally complete forms with clients and route them to supervisors, attorneys, or paralegals for review, signature, or processing. Forms are always up to date and caseworkers work from the most recent version with current legal language.

Mobile

From court or anywhere, caseworkers use the Traverse mobile app to access, complete, or share documentation. They can scan client documents directly into the electronic case file and make real-time changes to forms while in court for judges or clients to sign. The mobile app works regardless of location or connectivity.

Workflow

Ensure compliance and timeliness with automated workflow. Caseworkers, supervisors and others organize, track, and route work over the life of the case. Workflow can automate the child support application process from intake to establishment to engagement.

Client Self-Service

Through Traverse® Connect, caseworkers can share or request documents, such as income verification, and complete forms with clients, interstate workers, and others outside the agency. They use any device to securely submit the requested information directly into the centralized, electronic case file.

Reports

Through Traverse® Reports, unlock data to help with compliance and other reporting needs. No manual effort or separate spreadsheets are required to access key insights about clients, cases, and staff.

Integration

Caseworkers reduce duplicate data entry because Traverse allows for bi-directional data exchange with existing case management systems. Integrations with Traverse go through an integration platform as a service (iPass) leveraging connectors and APIs.

See Traverse In Action

Video

Video

Traverse Overview

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Customer Story

Customer Story

Cleveland County Digitizes Case Files to Improve Performance and Mobility in Court

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Blog

Blog

Streamline and Simplify How Child Support Caseworkers Do Their Job

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What Our Customers Say

Resources

Blog

Blog

Debunking Common Child Support Myths and Misperceptions

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Blog

Blog

Every Case File, One Solution: The Future of Human Services Software

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Insights

Insights

Change Management 101: Empowering Human Services Agencies to Embrace Innovation

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Let’s Get Started

Contact us to learn how Traverse can help your agency.

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