Jackson County Overcoming Burnout and Turnover with Dedicated Caseworker Support

With Case Aide Services by Northwoods, Jackson County JFS is supporting workers, promoting psychological safety, reducing burnout, and ensuring employee retention.

Concord Counseling Services Partners with Northwoods

Watch as Amy Drapcho, Senior Manager of External Affairs at Northwoods, and Linda Jakes, Executive Director at Concord Counseling Services, discuss our new research partnership powered by a SOAR Network Innovation Grant from Ohio Department of Mental Health & Addiction Services.

Together, we’re exploring how Case Aide Services, supported by AI and real people, can ease the burden on behavioral health workers—improving staff satisfaction, retention, and outcomes for those they serve.

Additional Resources

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Talk to a Northwoods social services expert to explore how our solutions can modernize your human services agency.

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