Customer Story

CHILD PROTECTION

Achieving permanency twice as fast

Summary

Kelly spends more time on high-value work such as meeting with families and making referrals faster by using Northwoods’ software solution, Traverse®.

“I love the content page. I'm in that every day. I can go into Traverse and just search for the document I'm looking for or the date within minutes versus spending half of a day digging through a file.”

KELLY ROHLAND

Child Protection Social Worker
Houston County Department of Human Services

Challenges

Kelly wants to spend as much time as possible with adoptive families to help kids achieve permanency quickly. But she spent much of her time doing administrative work in the office.

Solution

Houston County DHS implemented Traverse in the Child/Family and Adult units. The cloud-based, commercial off-the-shelf (COTS) document management, forms management, and mobility software is purpose-built for human services agencies and helps social workers like Kelly spend more quality face-to-face time with families.

Results

Now that her agency has implemented Traverse, Kelly spends more time on high-value work such as meeting with families and making referrals faster. Kelly can collect, view, and share case content more quickly and efficiently. As a result, Kelly is currently helping a child get adopted in half the time it took for her previous client—six months versus one year.

Resources

Customer Story

Customer Story

Spend More Quality Time with Families

Read Story

Webinar

Webinar

Traverse in Child Welfare Demo 

Watch Webinar

Video

Video

Child Welfare Software: Finding a Forever Home

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