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Modernizing Human Services: Technology’s Integral Role in Addressing Key Issues

We may never be able to predict where the industry is heading in the next five to 10 years, but we do know there are some key issues facing human services today that will continue to impact the industry tomorrow.

Our latest brief dives into four of these key issues and provides some strategies for overcoming them in a way that meets short-term needs while setting yourself up for long-term success:

  • Caseworker Burnout
  • Client Disengagement
  • Systemic Disparities
  • Ineffective Technology

By lessening the burdens that stand in the way, your caseworkers can double down on their mission: making an impact on clients and the community.

Key Issues Impacting Adult & Aging: How Technology Helps Solve Them

Want to support workers and clients across the continuum of care?

Adult & aging workers want the ability to access and share real-time data to ensure no person gets lost in the shuffle when navigating too many different programs and systems. And they want to make sure every adult gets access to all the services and support they need, regardless of how they first engage the agency.

None of this is possible without the right technology in place to knock down administrative hurdles like paperwork and documentation that, while important, take up too much of workers’ limited time and are often cited as top reasons for worker burnout.

Our eBook dives into four of the key challenges facing adult & aging agencies today:
  • Accessing data and information to make decisions
  • Collaborating to streamline services
  • Maintaining care despite workforce challenges
  • Supporting hybrid and remote work models

You’ll also learn how the right tools for digitizing casework can empower your workers to focus on planning and providing high-quality, comprehensive services. Spoiler alert: Purpose-built technology for managing documents, completing forms, and empowering collaboration is key.

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