Traverse Program Areas
Purpose-built software for the everyday realities of health and human services work.
Traverse serves adult & aging, child support, child welfare, and economic assistance program areas. Each area brings its own pressures, documentation demands, and regulatory requirements.
Casework rarely follows a simple pattern. Your software should reflect the realities behind the work.
We built Traverse from Northwoods for agencies that need strong documentation, configurable workflows, and clear visibility across daily operations. That way, your team can stay focused on the people, not the process.
See how Traverse simplifies casework and keeps teams focused on people.
Adult & Aging
Advocate for vulnerable adults and older populations through coordinated care.
Safeguarding older adults’ independence means managing complex investigations and heavy documentation. Traverse helps you streamline and align those tasks.
Modules help your teams organize case histories and manage investigations. In turn, your agency can focus on each client’s long-term well-being.
Focus Areas
From managing complex APS investigations to coordinating long-term care, Traverse provides digital clarity.
- Adult protective services (APS)
- Developmental disabilities services
- Home- and community-based care
- Long-term care coordination
- Mental health services
- Guardianship support
- In-home supportive services
Child Support Services
Help child support workers navigate financial and parental systems.
Child support teams have to balance enforcement and family stability while mastering complex case management. Traverse reduces the manual processes that slow your agency down.
By doing the heavy lifting, it helps you meet mandates and manage cases faster and more accurately.
Focus Areas
Meeting financial mandates shouldn’t come at the cost of family stability. Traverse digitizes the procedural grunt work so your team can focus on the people behind the files.
- Intake and case establishment
- Parental engagement and locate
- Paternity establishment
- Family support and investment
- Collection and distribution
- Interstate case coordination
Child Welfare
Streamline every stage of child and family well-being.
Making high-stakes child welfare decisions demands clear case visibility and more time for families. Traverse helps you manage administrative workloads and reduce the paper chase.
You and your caseworkers can better prioritize children’s safety and security by having the right information at your fingertips.
Focus Areas
When safety is the priority, your tools shouldn’t be the bottleneck. Traverse manages placement hurdles to keep your focus on the child.
- Child protective services
- Investigation, intake, and assessment
- Ongoing services and case management
- Foster care and kinship placement
- Adoption support
- Children’s mental and behavioral health
Economic Assistance
Enable access to vital benefits and self-sufficiency programs.
High-volume economic assistance teams have to move quickly to speed the eligibility process for clients. Your agency can clear the paperwork using Traverse.
Its specialized tools accelerate documentation and process management so your teams can deliver essential needs faster.
Focus Areas
Securing crucial benefits requires speed without sacrificing accuracy. Traverse clears the administrative path so clients get the help they need.
- Medicaid and SNAP
- Temporary Assistance for Needy Families (TANF)
- Child care and cash assistance
- Workforce and energy assistance
- Low-Income Home Energy Assistance Program (LIHEAP)
Ready to lighten the load and reclaim your time?
Why Traverse Works Across Health and Human Services Program Areas
Smart tools, instant assistance, and in-the-field capabilities power your HHS teams.
Health and human services programs serve different populations and follow different workflows.
Still, many agencies need the same core strengths. You need connected information, configurable processes, and tools that provide consistent service delivery.
Traverse gives you a unified way to manage work across program areas.
A Connected View Across Programs
Information can become disconnected when agencies manage services across departments. Traverse’s modular structure allows you to securely share information across program areas.
That helps your teams build a more complete view of the people and families you serve. Cross-departmental visibility lessens the need for clients to repeat their stories while fostering more informed, comprehensive care.
Flexibility for Evolving Guidance and Regulations
Health and human services programs have to be nimble, adapting to changing state and federal requirements.
Traverse helps your agency respond with configurable workflows, documentation tools, and reporting abilities. These tools align with program needs across departments and services.
Alongside Northwoods’ health and human services expertise, that flexibility helps your agency stay prepared for change.
Traverse is a substantial change in the way we had our working processes before and it’s much better.”
—Tracy Tolbert, Child Support Program Manager, Cleveland County Department of Social Services
How Traverse and Grove Work Together
Traverse provides the digital foundation, while Grove provides the human momentum.
Traverse is our software platform for managing cases and documentation. Grove (formerly Case Aide Services) is our professional administrative partnership for agencies that need a helping hand.
Together, they reduce workload pressure and provide the resources you and your teams need: in the field or in the office.
Let’s Get Started
Talk to a Northwoods social services expert to explore how our solutions can modernize your human services agency.