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Customer Stories

Our customers do amazing work. We love to share their successes.

Hear why your industry peers partner with Northwoods and use our human services software and services to make an impact on caseworkers and clients.

  • Customer Story

Morgan County Tackles Child Welfare Burnout with Northwoods’ Case Aide Services

Morgan County Tackles Child Welfare Burnout with Northwoods’ Case Aide Services By partnering with Northwoods and implementing Case Aide Services, …

  • Customer Story

Yolo County Streamlines In-Home Supportive Services with Electronic Case Files

Adult services workers at Yolo County HHSA use Traverse to complete forms, access recipient and provider data during visits, and …
  • Customer Story

Jackson County Overcoming Burnout and Turnover with Dedicated Caseworker Support

Jackson County Overcoming Burnout and Turnover with Dedicated Caseworker Support With Case Aide Services by Northwoods, Jackson County JFS is …

  • Customer Story

Scott County Simplifies Collaboration with Secure Portal

Scott County Health & Human Services workers are using Traverse Connect to collect electronic signatures from clients and exchange case …
  • Customer Story

Wilson County Supports Workers with Modern Software for Social Services

Wilson County Department of Social Services has increased productivity with Traverse. Child welfare and adult services workers can provide quality …
  • Customer Story

Cleveland County Digitizes Case Files to Improve Performance and Mobility in Court

Child support staff at Cleveland County Department of Social Services are boosting productivity at the agency and in court with …

Morgan County Tackles Child Welfare Burnout with Northwoods’ Case Aide Services

Morgan County Tackles Child Welfare Burnout with Northwoods’ Case Aide Services By partnering with Northwoods and implementing Case Aide Services,...

Yolo County Streamlines In-Home Supportive Services with Electronic Case Files

Adult services workers at Yolo County HHSA use Traverse to complete forms, access recipient and provider data during visits, and...

Jackson County Overcoming Burnout and Turnover with Dedicated Caseworker Support

Jackson County Overcoming Burnout and Turnover with Dedicated Caseworker Support With Case Aide Services by Northwoods, Jackson County JFS is supporting...

Scott County Simplifies Collaboration with Secure Portal

Scott County Health & Human Services workers are using Traverse Connect to collect electronic signatures from clients and exchange case...

Wilson County Supports Workers with Modern Software for Social Services

Wilson County Department of Social Services has increased productivity with Traverse. Child welfare and adult services workers can provide quality...

Cleveland County Digitizes Case Files to Improve Performance and Mobility in Court

Child support staff at Cleveland County Department of Social Services are boosting productivity at the agency and in court with...

Northwoods and Ohio Department of Job and Family Services: Child Welfare

Traverse is helping Ohio Department of Job and Family Services (ODJFS) child welfare workers collect and access case information to...

Carver County Cuts Paperwork Processes from Months to Minutes with Northwoods Software

Northwoods’ secure application for managing forms and paperwork is helping workers at Carver County Health & Human Services save time...

Dare County: Onboarding Made Easy with Simple Software

Traverse helps adult services staff at Dare County Health & Human Services refine processes, complete work in the moment, and...

Erie County: Northwoods Mobilizes Content for Caseworkers Using AWS-Based Application

Northwoods helps Pennsylvania’s Erie County Office of Children and Youth digitize case files, enabling remote caseworkers to serve vulnerable children...

Mesa County: How Electronic Case Files Help Caseworkers Put Families First

Child welfare caseworkers at Mesa County Department of Human Services use Northwoods’ software Traverse to focus on families, reduce trauma,...

Cultivating Meaningful Connections to Support Permanency

How a permanency caseworker uses Northwoods’ software Traverse to put families first, establish trusting relationships, and quickly find information to...

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