Videos

Our videos highlight how our human services software solutions help agencies do more with less.



Traverse® Overview Traverse is a cloud-based, commercial off-the-shelf (COTS) document management, forms management, and mobility software purpose-built for human services agencies.
How Does Traverse Support Child Welfare Case Management Systems? See how a system purpose-built for caseworkers like Traverse® is essential to augment your case management system to help caseworkers, clients, and your agency.
Traverse® Connect Through Traverse Connect, workers share documents and forms with clients and providers outside the agency. External collaborators use any device to securely submit the requested information directly into the electronic case file in Traverse.
Human Services Huddle Human Services Huddle is an ongoing video series for human services professionals featuring Traverse®. This series was started to show human services professionals how technology can help support their practice and day-to-day work.
Traverse Feature Preview Traverse has three main features: Case Discovery, Content Management, and Data Collection. Take a closer look into how each feature helps empower adult & aging and child welfare caseworkers with the right information and the right time.
Child Welfare Software: Finding a Forever Home Finding a child's forever home is an invaluable, yet tremendous responsibility. Child welfare caseworkers face a sad truth: information gets buried during the lifecycle of a case, jeopardizing their mission. Traverse® is cloud-based technology that surfaces the right information at the right time to help caseworkers find a child's forever home.
Mesa County Department of Human Services: A Child Welfare Case Study Traverse helps Mesa County DHS caseworkers easily and quickly collect and retrieve case information, while accessing electronic case files from anywhere. They can mine critical information and data to make safety and permanency decisions, plus complete digital forms with families to refer them to services faster.
Houston County Department of Human Services: A Case Study Since implementing Traverse®, social workers spend more quality face-to-face time with families and connect them to services faster. They have a holistic view of critical case information so they can focus on safety and outcomes, not paperwork.
Lenoir County Child Support Case Study With Northwoods’ document management solution, Lenoir County DSS child support caseworkers are exceeding timeframes for case closure and court orders, can electronically view and collect documents in court, and have more time to locate noncustodial parents and interact with clients.
Cabarrus County Case Study Cabarrus County Department of Human Services' redesigned lobby, upgraded appointment management software for caseworkers, and modernized business processes reduce client and caseworker frustration and help caseworkers process applications for services much faster.