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Videos

See our software and services in action.

Browse our collection of videos for a quick preview of our human services solutions and to hear from agency partners about how they’ve found success.

  • Video

Case Aide Services: Less Stress, More Time, Better Outcomes

You didn’t become a caseworker to drown in documentation. Our Case Aide team—made up of former caseworkers—helps lighten the load. …

  • Video

Concord Counseling Services Partners with Northwoods

Watch as Amy Drapcho, Senior Manager of External Affairs at Northwoods, and Linda Jakes, Executive Director at Concord Counseling Services, …

  • Video

Customer Q&A: Heidi Burns, Morgan County Job & Family Services

Morgan County JFS Director Heidi Burns shares why the agency invested in Case Aide Services to provide dedicated support for …
  • Video

Northwoods Overview

Discover how Northwoods is transforming the public sector with cutting-edge solutions designed to tackle everyday challenges. This overview video delves …

  • Video

Tackling Key Issues for New York Human Services on Demand Registration

Register and watch this on demand webinar below featuring Seneca County DHSA to learn more about technology’s integral role in …
  • Video

Traverse® Connect

Traverse Connect is our secure portal built for engaging clients, providers, and anyone outside of the agency who has a …

Case Aide Services: Less Stress, More Time, Better Outcomes

You didn’t become a caseworker to drown in documentation. Our Case Aide team—made up of former caseworkers—helps lighten the load. Watch...

Concord Counseling Services Partners with Northwoods

Watch as Amy Drapcho, Senior Manager of External Affairs at Northwoods, and Linda Jakes, Executive Director at Concord Counseling Services,...

Customer Q&A: Heidi Burns, Morgan County Job & Family Services

Morgan County JFS Director Heidi Burns shares why the agency invested in Case Aide Services to provide dedicated support for...

Northwoods Overview

Discover how Northwoods is transforming the public sector with cutting-edge solutions designed to tackle everyday challenges. This overview video delves...

Tackling Key Issues for New York Human Services on Demand Registration

Register and watch this on demand webinar below featuring Seneca County DHSA to learn more about technology’s integral role in...

Traverse® Connect

Traverse Connect is our secure portal built for engaging clients, providers, and anyone outside of the agency who has a...

How Does Traverse Support Child Welfare Case Management Systems?

See how a system purpose-built for caseworkers like Traverse® is essential to augment your case management system to help caseworkers,...

Customer Q&A: Shelly Selinger, Carver County Health & Human Services

Child and Family Manager Shelly (Michelle) Selinger shares why Carver County Health & Human Services partners with Northwoods and her...

10 Ways Child Welfare Agencies Save Time with Traverse

In this video, see how child welfare agencies across the country use Traverse® to minimize administrative burdens so caseworkers can...

Customer Q&A: Kristina Carlisle, Jackson County Job & Family Services

Jackson County JFS Social Services Supervisor Kristina Carlisle discusses key Case Aide Services that help her team, including Records Request,...

Customer Q&A: Tammy Osborne-Smith, Jackson County Job & Family Services

Jackson County JFS Director Tammy Osborne-Smith shares why the agency invested in Case Aide Services to provide dedicated support for...

Case Aide Services Overview

We provide your agency with a Case Aide team to take on time-consuming tasks. Your workers can focus on families...

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