Videos

 

How Carver County Health & Human Services Saves Time with Traverse Connect

Our client engagement portal, Traverse® Connect, is helping workers at Carver County Health & Human Services save time managing forms and paperwork so they can focus on serving customers and the community.

Customer Q&A: Shelly Selinger, Carver County Health & Human Services

Child and Family Manager Shelly (Michelle) Selinger shares why Carver County Health & Human Services partners with Northwoods and her favorite things about our software Traverse: "It allows a system to support a worker, so a worker never feels like they're on their own."

Who is Northwoods?

Northwoods is 100% dedicated to helping people who work in human services. We build software to support caseworkers so their clients get the help they need.

10 Ways Child Welfare Agencies Save Time with Traverse

In this video, see how child welfare agencies across the country use Traverse® to minimize administrative burdens so caseworkers can focus on families.

Traverse® Overview

Traverse is a cloud-based, commercial off-the-shelf (COTS) document management, forms management, and mobility software purpose-built for human services agencies.

How Does Traverse Support Child Welfare Case Management Systems?

See how a system purpose-built for caseworkers like Traverse® is essential to augment your case management system to help caseworkers, clients, and your agency.

Traverse® Connect

Traverse Connect is our secure portal built for engaging clients, providers, and anyone outside of the agency who has a stake in the case. It simplifies collaboration and significantly reduces the time it takes to exchange information.

Traverse® Feature Preview

Traverse has three main features: Case Discovery, Document Management, and Forms. Take a closer look into how each feature helps empower adult & aging and child welfare caseworkers with the right information and the right time.

Human Services Huddle

Human Services Huddle is an ongoing video series for human services professionals featuring Traverse®. This series was started to show human services professionals how technology can help support their practice and day-to-day work.

Child Welfare Software: Finding a Forever Home

Finding a child's forever home is an invaluable, yet tremendous responsibility. Child welfare caseworkers face a sad truth: information gets buried during the lifecycle of a case, jeopardizing their mission. Traverse® is cloud-based technology that surfaces the right information at the right time to help caseworkers find a child's forever home.

Mesa County Department of Human Services: A Child Welfare Case Study

Traverse helps Mesa County DHS caseworkers easily and quickly collect and retrieve case information, while accessing electronic case files from anywhere. They can mine critical information and data to make safety and permanency decisions, plus complete digital forms with families to refer them to services faster.

Houston County Department of Human Services: A Case Study

Since implementing Traverse®, social workers spend more quality face-to-face time with families and connect them to services faster. They have a holistic view of critical case information so they can focus on safety and outcomes, not paperwork.

Lenoir County Child Support Case Study

With Northwoods’ document management solution, Lenoir County DSS child support caseworkers are exceeding timeframes for case closure and court orders, can electronically view and collect documents in court, and have more time to locate noncustodial parents and interact with clients.

Cabarrus County Case Study

Cabarrus County Department of Human Services' redesigned lobby, upgraded appointment management software for caseworkers, and modernized business processes reduce client and caseworker frustration and help caseworkers process applications for services much faster.

“Northwoods is committed to human services and gets that business space. The technology is a tool that supports the mission of what we’re about here, and not the other way around.” JOHN PUGLESA
Director
Houston County Department of Human Services