Meeting Agencies Where They Are
The work of health and human services never stands still—and neither should the tools that support it. Caseworkers, supervisors, and agency leaders face growing demands, new policies, and workforce challenges that make every minute matter. At Northwoods, we’re committed to building solutions that evolve with those needs.
Next month, we’re introducing new ways Traverse can help lighten the administrative load so workers can spend more time with the people who matter most.
Don’t Miss Our Upcoming Webinar
Before we dive into what’s next, don’t miss our upcoming webinar: Less Admin, More Impact: The Case Aide Services Advantage.
You’ll hear directly from agencies and Case Aides about how CAS is transforming day-to-day work.
What’s Next in Traverse
We’re excited to share a preview of two brand-new modules and an enhanced version of Case Discovery coming to Traverse later this year. Each is designed to solve a real challenge our customers face every day.
Case Discovery 2.0: More Timelines. More Insights
Workers have told us they need flexibility when organizing case information. Case Discovery 2.0 introduces unlimited event timelines—making it easy for multiple users or different case needs. It also allows summaries across multiple documents, giving a clearer picture of the whole case in minutes.
ADA: Policy Answers at Your Fingertips.
High turnover and ever-changing policies create constant questions for caseworkers. ADA, our new agency digital assistant powered by AI, lets workers quickly find answers to agency policies and procedures. No waiting for a supervisor, no digging through manuals—just accurate, consistent guidance when it’s needed most.
Family Mapping: Connections Made Clear.
Finding and engaging extended family takes hours of file searching and manual updates. Our new Family Mapping tool uses AI to quickly generate accurate family maps that are easy to edit, share, and keep current. This means faster kinship placements, fewer errors, and more confidence in decision-making.
Looking Ahead
Traverse is redefining what a system of engagement means for human services, and these modules are the latest step in our ongoing commitment to innovation and impact. Stay tuned for more details and future updates as we help agencies save time, reduce stress, and deliver better outcomes.
Ready to learn more? Schedule a demo today.
