Key Takeaways
- Case Discovery 2.0 adds unlimited timelines and cross-document summaries for clearer case pictures.
- Policy Assist uses AI to give caseworkers instant answers without waiting on supervisors.
- Family Mapping applies AI to speed up kinship placements and family engagement.
- Traverse continues expanding to help agencies save time and reduce administrative stress.
- New tools pair with Grove support for comprehensive, hands-on agency assistance.
Meeting Agencies Where They Are
Health and human services work never stands still—and neither should the tools that support it. Caseworkers, supervisors, and agency leaders face growing demands, new policies, and workforce challenges that make every minute matter.
At Northwoods, we’re committed to building solutions that evolve with those needs.
We’re regularly introducing new ways Traverse can help lighten the administrative load. And that means your agency’s teams can spend more time with the people who matter most.
Watch Our 2025 Grove Webinar
Before we dive into Traverse modules, don’t miss our webinar: Less Admin, More Impact: The Grove Advantage.
You’ll hear directly from agencies and Grove team members about how Grove is transforming day-to-day work.
Note. When we recorded this webinar, Grove was called Case Aide Services. We took on a new name in June 2026 to mirror our deeper commitment to hands-on, full-scope agency support.
Now in Traverse: Tools Built for the Field
We’re excited to share two Traverse modules and an enhanced version of Case Discovery. We designed each to solve a real challenge you face every day in the field and in the office.
Case Discovery 2.0: More Timelines. More Insights
Workers have told us they need flexibility when organizing case information. Case Discovery 2.0 introduces unlimited event timelines, making it easy for multiple users or different case needs. It also allows summaries across multiple documents, giving a clearer picture of a whole case in minutes.
Policy Assist: AI-Powered Policy Answers at Your Fingertips.
High turnover and ever-changing policies create constant questions for caseworkers. Policy Assist, our AI-powered agency digital assistant, lets you quickly find answers to agency policies and procedures.
No waiting for a supervisor, no digging through manuals—just accurate, consistent guidance when you need it most.
Note. When first launched, Policy Assist was “Ada.”
Family Mapping: Connections Made Clear.
Finding and engaging extended family takes hours of file searching and manual updates. Our Family Mapping tool uses AI to quickly generate accurate family maps that are easy to edit, share, and keep current.
This means faster kinship placements, fewer errors, and more confident decision-making.
Where Traverse Goes From Here
Traverse is redefining what a system of engagement means for health and human services. These modules are the latest step in our ongoing commitment to innovation and impact.
Stay tuned for more details and future updates as we help agencies save time, reduce stress, and deliver better outcomes.
More Tools, Same Mission
Traverse keeps adapting because health and human services work never stops changing.
Get in touch to see the latest modules at work, or ask us about pairing them with hands-on Grove support.
